Ficomod (“we”, “our” or “us”) respects your privacy. This Privacy Policy explains how we may collect, use and share information when you use our mobile apps or visit our website.
This policy is intended to cover Ficomod apps generally. Individual apps may include additional notices where a feature needs more specific explanation.
Information we collect
Information you provide
Some apps may ask you to provide information such as an email address, account details, feedback, support requests or content you choose to enter into the app. We use this information to provide the app, respond to support requests and improve our services.
Device and usage information
Our apps and website may collect technical information such as device type, operating system, app version, usage events, crash reports and diagnostic information. This helps us maintain, troubleshoot and improve our apps.
Cookies and analytics
Our website may use cookies or similar technologies to understand site usage and improve the user experience. Our website and apps may use analytics tools to understand how our services are used.
Advertising information
Some Ficomod apps may show adverts through third-party advertising services. These services may use device identifiers and related information to provide, measure and improve advertising, subject to your device settings and consent choices where required.
Photos, images and visual content
Some apps may allow you to use your camera, select images from your photo library or upload visual content. We only access these features when you choose to use them or grant the relevant permission.
Where an app uses images to provide a feature, the images are used for that feature only. For example, an app may analyse or process an image to produce the result you requested. Unless a specific app states otherwise, we do not use submitted photos to identify you, create biometric identifiers or build facial recognition profiles.
Some features may require content to be sent securely to third-party processing services, such as cloud, AI or analytics providers, in order to deliver the requested result. Those providers process data under their own terms and privacy policies.
How we use information
- to provide, operate and maintain our apps and website;
- to respond to support requests and user enquiries;
- to process app features requested by you;
- to monitor performance, fix bugs and improve usability;
- to provide analytics, advertising or subscription functionality where used by an app;
- to comply with legal, safety and platform requirements.
Sharing information
We do not sell your personal information. We may share limited information with trusted service providers where needed to operate our apps and website. These providers may include app store platforms, analytics providers, advertising networks, crash reporting tools, payment and subscription services, hosting providers and content processing services.
Examples may include Apple, Google, analytics providers, advertising providers and AI or cloud processing services depending on the app and features used.
Your choices and rights
Depending on the app and where you live, you may have rights to access, correct or delete your personal information. You may also be able to manage permissions, advertising preferences and analytics choices through your device settings.
If an app includes account functionality, account deletion may be available in the app settings. You can also contact us at info@ficomod.com.
Deleting an account does not automatically cancel an app store subscription. Subscriptions must be cancelled separately through Apple or Google Play.
Data retention
We keep information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law. Local app data may remain on your device until you delete it or uninstall the app.
Data security
We use reasonable technical and organisational measures to protect information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s privacy
Our apps and website are intended for general audiences unless a specific app says otherwise. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page. Continued use of our apps or website after changes are posted means the updated policy applies.
Contact us
For privacy questions or requests, email info@ficomod.com.